Who we are
Howdock (https://howdock.com) is operated by RobbyJsocials ("we", "us"). This policy explains what we collect when you use the website, the web app and the Howdock browser extension, and what we do with it. Questions: robbyjsocials@gmail.com.
What we collect
- Account details: your name, email address and a scrambled (hashed) version of your password. We never store your password in plain text.
- Content you create: guides, step text, documents you import, and the screenshots captured while you record. Screenshots can show whatever was on your screen, so use the redaction tool on anything sensitive before you share a guide.
- Billing details: if you upgrade, Stripe processes your payment. We receive your plan, subscription status and a Stripe customer ID. We never see or store your full card number.
- Usage data: pages viewed, the page you arrived from, campaign tags (UTM) and sign-up/upgrade events. We use this to see which pages bring people in. It is tied to a random visitor ID cookie, not to advertising networks.
- Technical logs: our host keeps standard server logs (IP address, browser type, time of request) for security and troubleshooting.
The browser extension
The extension only captures when you press record. While recording, it notes the page title, the address of the page and the element you clicked, and takes a screenshot of the visible tab for each step. It sends these to your Howdock account using a sign-in token you create. It does not read pages when you are not recording, does not track your browsing history, and does not sell or share what it captures.
Rewind (optional, off by default): if you turn on Rewind, the extension keeps your most recent clicks, page addresses and screenshots (up to 60 minutes and 60 steps) in your own browser's storage so you can save them as a guide later. That history stays on your device and is not sent to us unless you click "Save what I just did". It is never kept for private/incognito windows, older steps are deleted automatically, and turning Rewind off or clicking Clear deletes it immediately.
Imported documents
When you import a document, we read its text and images to build your guide, then keep only the resulting guide and its images. The original file is not stored. If you choose AI formatting, the document's text is sent to Anthropic's API to structure it into steps.
How we use your data
- To run the service: store your guides, show them to people you share them with, and export them to PDF or Markdown.
- To write step text with AI when you ask for it (see "Service providers").
- To handle billing and send account or billing emails.
- To keep the service secure, prevent abuse and fix problems.
- To understand which pages and features are useful so we can improve them.
We do not sell your personal information, and we do not use your guides or screenshots to train AI models.
Service providers
We share data only with the companies that help us run Howdock, and only what each one needs:
- Render: hosting, database and file storage (United States).
- Stripe: payments and the billing portal.
- Anthropic: when you use an AI feature, the relevant step text and page details are sent to Anthropic's API to write or improve the wording. Under Anthropic's commercial terms, API data is not used to train its models by default.
We may also disclose information if the law requires it, or to protect the rights and safety of our users or the public.
Sharing and visibility
Guides are private unless you change their visibility. If you make a guide public or share its link or embed code, anyone with that link can view it, and public guides may appear in search engines and our sitemap. Team workspace members can see the guides in that workspace.
Cookies
We use a small number of first-party cookies: a session cookie that keeps you logged in, a random visitor ID for our own page-view counts, and a first-touch cookie that remembers which page you first arrived on. We do not use third-party advertising cookies.
How long we keep data
We keep your account and guides until you delete them or ask us to delete your account. Deleted guides and their screenshots are removed from our database. Server logs and analytics events are kept for up to 12 months. We keep billing records as long as tax and accounting law requires.
Your choices and rights
You can edit or delete any guide at any time in the app. To get a copy of your data, correct it, or delete your account and everything in it, email robbyjsocials@gmail.com from the address on your account and we will act on it within 30 days. Depending on where you live (for example the EU, UK or California), you may have additional rights, including to object to certain processing or to complain to your local data protection authority. We will not treat you differently for using these rights.
Security
All traffic is encrypted with HTTPS. Passwords are hashed, sessions use secure cookies, and access to production systems is limited. No system is perfectly secure, so please redact sensitive information from screenshots and do not record passwords, card numbers or other secrets.
Children
Howdock is not meant for children under 13 (or under 16 in the EU and UK), and we do not knowingly collect their data. If you think a child has given us data, contact us and we will delete it.
International users
We are based in the United States and store data there. By using Howdock from elsewhere, you understand your data will be processed in the United States.
Changes
If we change this policy in a meaningful way, we will update the date above and, for significant changes, let account holders know by email or in the app.
Contact
RobbyJsocials, operator of Howdock: robbyjsocials@gmail.com