Templates / IT help desk
How to Add a New User in Google Workspace
Create a Google Workspace account, assign a license and share the first sign-in details securely.
- Sign in to admin.google.com
Use an account with user management rights.
- Go to Directory → Users
- Click “Add new user”
- Enter first name, last name and primary email
Follow the company naming format.
- Choose the organizational unit
This controls which policies and apps apply.
- Set a temporary password
Require a password change at next sign-in.
- Share sign-in details securely
Send the instructions to the manager or the user’s personal email, never the password and username together in one message.
- Add the user to groups
Department and all-staff groups so they get the right email and shared drives.
- New users can take a few minutes to appear in groups and shared drives.
Add screenshots in 2 minutes
Click Use this template, then do the task once with Howdock recording. Every click becomes a step with a screenshot and a marker on what to click, and you can blur anything sensitive before sharing.
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