Templates / IT help desk
How to Map a Network Drive in Windows 11
Connect a shared folder as a drive letter so it shows up in File Explorer every time the user signs in.
- Open File Explorer
Press Windows + E.
- Click “This PC” in the left pane
- Click the “…” menu and choose “Map network drive”
On older builds it is on the Computer tab of the ribbon.
- Pick a drive letter
Use your company’s standard (for example S: for Shared).
- Enter the folder path
Type the UNC path, for example \\fileserver\shared.
- Check “Reconnect at sign-in”
So the drive comes back after a restart.
- Click Finish and sign in if prompted
Use the user’s network credentials, not a local account.
- Confirm the drive opens
Open the new drive and create/delete a test file to check permissions.
- If the drive shows a red X after reboot, the PC likely reached the server before the network was up; reconnecting usually fixes it.
Add screenshots in 2 minutes
Click Use this template, then do the task once with Howdock recording. Every click becomes a step with a screenshot and a marker on what to click, and you can blur anything sensitive before sharing.
Related templates
How to Reset a User’s Password in Microsoft 365 · New Employee IT Onboarding Checklist (SOP) · Employee Offboarding Checklist for IT (SOP) · How to Set Up Work Email on an iPhone
Try Howdock free
Unlimited guides, PDF export and redaction on the free plan. No credit card.
Create your first guide